Refund policy

All Rad Studios sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

We take great care in ensuring each piece is inspected before shipment. In the unlikely event that your item arrives damaged, defective, or incorrect, please contact us through the Info/Contact box on our website as soon as possible after receiving your order.

Please include your order number, a description of the issue, and clear photos when applicable so our team can assist you.

Any concerns regarding damaged, defective, or incorrect items will be reviewed on a case-by-case basis. If your claim is approved, Rad Studios will determine the appropriate resolution, which may include a replacement, repair, store credit, or refund.

Please note that normal variations in materials, texture, color, or natural characteristics of a product are not considered defects.

For any additional order or customer service questions, please reach out through the Info/Contact box on our website, and we will be happy to assist.