Shipping policy

Shipping Policy

Last Updated: September 2026

At Rad Studios, we do our best to process and ship all orders within 2–3 business days after your order has been successfully placed and payment has been confirmed.

Please note that business days do not include weekends or holidays. During launches, sales, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping & Delivery

Once your order has shipped, you will receive tracking information using the contact information provided at checkout.

Delivery times are estimates provided by the shipping carrier and begin after your order has been processed and shipped. Rad Studios cannot guarantee a specific delivery date unless otherwise stated.

Rad Studios is not responsible for shipping delays caused by carriers, weather, customs, incorrect address information, or other circumstances outside of our reasonable control.

Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us through the Info/Contact box on our website as soon as possible. While we will do our best to assist, we cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost, Stolen, or Misdelivered Packages

Once a package has been transferred to the shipping carrier, delivery is handled by that carrier.

If your tracking information shows that your package has been delivered but you have not received it, please first check with household members, neighbors, your building or mailroom, and the shipping carrier.

If additional assistance is needed, please contact us through the Info/Contact box on our website and we will do our best to help.

International Orders

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.

These fees are not included in the product or shipping price unless specifically stated otherwise and are the responsibility of the customer.

Customs processing may also cause additional delivery delays outside of Rad Studios’ control.

Questions

For any shipping or order-related questions, please contact us through the Info/Contact box on our website.